Providers

CRYSTAL JACKSON, lcasa

NPI 1336560861, individual, Charlotte, NC, Counselor, Mental Health

1
Evidence tier
adjudicated in a public enforcement record
  • Adjudicated (sentenced) per a Department of Justice release dated August 27, 2026.
  • No Medicaid payments in the last 12 observed months.
  • Hours beyond a day in 1 month under one organization, which can be supervisory billing.
  • Records needed.
  • 100% of Medicaid dollars are on codes with a history of abuse.
  • A second detector adds a weaker signal.
score 92 of 100, rank 445, $0 at stake

Hours billed per day

Medicaid billing converted into hours of hands-on care per day. The lower bound counts one unit per claim line and needs no price; the other two divide dollars by a unit price, the conservative one at 1.5 times the price. The clinician on the claim may be a supervisor under state rules, so billing organizations are counted too.

monthwhat was foundhours per day, lower boundhours per day, at pricehours per day, conservativeper working daypatientsbilling organizationscodespaid
Jun 2021More hours than a day holds, even counting one unit per claim line24.421.714.419.7107190837$50K

National provider registry

From the CMS NPPES Registry, refreshed daily.

NameCRYSTAL JACKSON, lcasa
TypeIndividual, sole proprietor
StatusActive
NPI issuedDecember 31, 2013, last updated September 26, 2021
Practice location9008 BROAD RIDGE CT, Charlotte, NC 28269-5199, 336-254-8677
Specialties
Counselor, Addiction (Substance Use Disorder) (101YA0400X)
Counselor, Mental Health (101YM0800X, primary, license 3432-A NC)

Procedures billed

The specific codes behind the dollars. Medicaid figures come from T-MSIS (2018 to 2024) and are compared with every other provider billing the same code; Medicare figures come from the 2024 physician and supplier file and compare this provider's submitted charge with what Medicare allowed, against the usual ratio for that code.

Medicaid, largest codes
codewhat it ispaidshareper patient-monthtypicalrank among providers
90837Psychotherapy, 1 hourhistory of abuse$476K100%$380$191 (top 5% from $442)92nd percentile
90849Multiple-family group psychotherapy$2K0%$48$105 (top 5% from $366)too few months to rank
80307Testing for presence of drug, by chemistry analyzers$00%$0.00$45 (top 5% from $110)too few months to rank
G0483Drug test(s), definitive, utilizing (1) drug identification methods able to identify individual drugs and distinguish between structural isomers (but not necessarily stereoisomers), including, but not limited to gc/ms (any type, single or tandem) and lc/ms$00%$0.00$146 (top 5% from $318)too few months to rank

In this area

26 providers in Mecklenburg County, NC carry an indicator in the public record, with $29.7M at stake between them. The most common is more hours than a day holds, on 17 of them, followed by named in an enforcement record on 4. 3 are tier 1: documented action, then payment.

tierproviderat stakewhy
1JACKSON CONSULTING AND SERVICES LLC
Charlotte, NC, ranked 127
$138K
  • Adjudicated (sentenced) per a Department of Justice release dated August 27, 2026.
  • Medicaid paid $137,561 in the last 12 observed months.
1COLBY JOYNER
Charlotte, NC, ranked 548
$0
  • Adjudicated (sentenced) per a Department of Justice release dated October 4, 2024.
  • No Medicaid payments in the last 12 observed months.
1ODYSSEY HEALTH GROUP, INC
Charlotte, NC, ranked 587
$0
  • Adjudicated (sentenced, convicted) per a Department of Justice release dated May 17, 2024.
  • No Medicaid payments in the last 12 observed months.
2TERESIA MEDLEY-HOOD
Charlotte, NC, ranked 688
$1.3M
  • Billed more hands-on hours than a day holds in 7 months, peaking at 28.5 hours per day across 4 billing organizations.
  • Medicaid dollars per patient on code 90837 ($473 per patient-month) sit in the top 5% of every provider billing that code.
  • and 1 more
3FISHER OF MEN PROJECT LLC
Charlotte, NC, ranked 1297
$169K
  • Charged (indicted) per a Department of Justice release dated June 23, 2026, not adjudicated.
  • Medicaid paid $168,849 in the last 12 observed months.
3MECKLENBURG HEALTH AND REHABILITATION, LLC
Charlotte, NC, ranked 3452
$0
  • Part of provider network D1-00130, ranked 130 nationally.
4BOBBY KATO
Charlotte, NC, ranked 7316
$1.5M
  • Hours beyond a day in 7 months under one organization, which can be supervisory billing.
  • Records needed.
  • and 2 more
4MONIQUE WILLETT
Charlotte, NC, ranked 8234
$437K
  • Hours beyond a day in 2 months under one organization, which can be supervisory billing.
  • Records needed.
  • and 1 more
All 26 in NC

Recent enforcement in NC

All releases

Department of Justice and HHS-OIG releases for this state, newest first. Each opens in a new tab.

DOJSentencedAug 27, 2026
Charlotte Woman Sentenced for Defrauding the North Carolina Medicaid Program
Jackson and her company submitted over $1.9 million in claims to NC Medicaid for urine drug testing and psychotherapy services that were never performed or already paid, using Medicaid recipients' personal information, and she spent the proceeds.
DOJPleaded guiltyJul 9, 2026
Guilford County Woman Pleads Guilty to Health Care Fraud in Connection with Million Dollar Urine Drug Testing Scheme
Singleton owned and operated Joelle's Center of Hope, which submitted approximately $1,735,865 in claims to North Carolina Medicaid for urine drug tests that were not performed, listing a nurse practitioner and a doctor as ordering providers who never ordered the tests.
DOJPleaded guiltyJun 24, 2026
Raleigh Man Pleads Guilty to Receiving More than $60 Million in Fraudulent Claims from Paying Kickbacks for Patient Referrals
Price owned and operated Golden Star Labs, which paid collectors on a per-specimen basis to supply bogus respiratory test samples obtained through identity theft, and billed Medi-Cal and Medicare more than $96 million in false claims, receiving more than $60 million, and he also filed a false federal income tax return.
DOJChargedJun 24, 2026
McLeansville Woman Charged With Health Care Fraud, Part of National Health Care Fraud Takedown
White, the owner of Reginald Center of Turn Around, billed North Carolina Medicaid for thousands of fictitious drug tests resulting in a loss of $2.8 million.
DOJIndictedJun 24, 2026
Felon Indicted in Multimillion Dollar Healthcare Kickback and False Documents Conspiracy
Ayyad is alleged to have solicited and received kickbacks from clinical laboratories in exchange for generating referrals, paid kickbacks to independent contractor sales reps, created dozens of sham invoices and contracts to conceal the payments, and caused the submission of fraudulent claims for laboratory testing to Medicare, HRSA, TRICARE, and other payers through labs and entities he owned and controlled.

Referral packet

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