Providers
All 12 in CA
HEATHER O'CONNELL
NPI 1568650109, individual, Chico, CA, Counselor, Mental Health
4
Evidence tier
structure or single-organization volume
- Hours beyond a day in 5 months, but with up to 124 patients a month, which points to a supervising clinician on the claims rather than one person's hours.
- Records needed.
- Medicaid dollars per patient on code T1015 ($1199 per patient-month) sit in the top 5% of every provider billing that code.
score 55 of 100, rank 7810, $1.1M at stake
Hours billed per day
Medicaid billing converted into hours of hands-on care per day. The lower bound counts one unit per claim line and needs no price; the other two divide dollars by a unit price, the conservative one at 1.5 times the price. The clinician on the claim may be a supervisor under state rules, so billing organizations are counted too.
| month | what was found | hours per day, lower bound | hours per day, at price | hours per day, conservative | per working day | patients | billing organizations | codes | paid |
|---|---|---|---|---|---|---|---|---|---|
| Jan 2019 | More hours than a day holds at a conservative unit price | 3.3 | 43.9 | 29.3 | 39.5 | 92 | 1 | 90832 90834 | $85K |
| Feb 2019 | More hours than a day holds at a conservative unit price | 3.4 | 47.0 | 31.3 | 43.9 | 81 | 1 | 90832 | $81K |
| Mar 2019 | More hours than a day holds at a conservative unit price | 3.7 | 53.8 | 35.8 | 52.9 | 95 | 1 | 90832 | $102K |
| Apr 2019 | More hours than a day holds at a conservative unit price | 3.6 | 50.4 | 33.6 | 45.8 | 96 | 1 | 90832 | $93K |
| May 2019 | More hours than a day holds at a conservative unit price | 3.9 | 51.1 | 34.1 | 45.9 | 116 | 1 | 90832 90834 | $99K |
National provider registry
From the CMS NPPES Registry, refreshed daily.
| Name | HEATHER O'CONNELL (also HEATHER MARSHALL) |
| Type | Individual, sole proprietor |
| Status | Active |
| NPI issued | October 9, 2007, last updated March 6, 2026 |
| Practice location | 11 WILLIAMSBURG LN, SUITE B, Chico, CA 95926-2225, 541-914-3977 |
| Specialties | Psychologist (103T00000X, license 23418 CA) Counselor, Mental Health (101YM0800X, primary) |
Procedures billed
The specific codes behind the dollars. Medicaid figures come from T-MSIS (2018 to 2024) and are compared with every other provider billing the same code; Medicare figures come from the 2024 physician and supplier file and compare this provider's submitted charge with what Medicare allowed, against the usual ratio for that code.
Medicaid, largest codes
| code | what it is | paid | share | per patient-month | typical | rank among providers | |
|---|---|---|---|---|---|---|---|
| 90832 | Psychotherapy, 30 minutes | $1.1M | 55% | $360 | $59 (top 5% from $239) | 99th percentile | |
| G0470 | Medicaid service code | $620K | 31% | $593 | $59 (top 5% from $306) | 98th percentile | |
| T1015 | Medicaid service code | $264K | 13% | $1K | $182 (top 5% from $488) | 99th percentile | |
| 90834 | Psychotherapy, 45 minutes | $14K | 1% | $561 | $101 (top 5% from $318) | too few months to rank | |
| G2025 | Payment for a telehealth distant site service furnished by a rural health clinic (rhc) or federally qualified health center (fqhc) only | $337 | 0% | $5.10 | $16 (top 5% from $161) | too few months to rank | |
| 90837 | Psychotherapy, 1 hourhistory of abuse | $0 | 0% | $0.00 | $191 (top 5% from $442) | 0th percentile | |
| T1014 | Medicaid service code | $0 | 0% | $0.00 | $14 (top 5% from $123) | 0th percentile |
Medicare Part B 2024, largest codes
| code | what it is | services | beneficiaries | paid | submitted per service | allowed per service | charge to allowed | usual for this code |
|---|---|---|---|---|---|---|---|---|
| 90837 | Psychotherapy, 1 hour | 259 | 17 | $28K | $146 | $139 | 1.0x | 1.6x (90th percentile 2.9x) |
A submitted charge many times the allowed amount is common and lawful; it matters when it is far above what other providers submit for the same code.
In this area
12 providers in Butte County, CA carry an indicator in the public record, with $21.0M at stake between them. The most common is more hours than a day holds, on 11 of them, followed by part of a provider network on 1.
| tier | provider | at stake | why |
|---|---|---|---|
| 3 | FEATHER RIVER CARE CENTER LLC Oroville, CA, ranked 7041 | $0 |
|
| 4 | CHESTER AUSTIN Chico, CA, ranked 7637 | $2.4M |
|
| 4 | CHUKWUEMEKA NDULUE Gridley, CA, ranked 7639 | $2.3M |
|
| 4 | JOE TAYLOR Chico, CA, ranked 8117 | $2.7M |
|
| 4 | MARJORIE SHELTON-GROSS Chico, CA, ranked 8402 | $5.2M |
|
| 4 | MARK HEINRICH Oroville, CA, ranked 8432 | $4.5M |
|
| 4 | NARINDER SINGH Oroville, CA, ranked 8846 | $1.4M |
|
| 4 | ALYSSA MILLIRON Chico, CA, ranked 9761 | $4K |
|
Recent enforcement in CA
All releasesDepartment of Justice and HHS-OIG releases for this state, newest first. Each opens in a new tab.
DOJPleaded guiltyAug 27, 2026
Anaheim Woman Pleads Guilty to Submitting More Than $2.2 Million in Fraudulent Hospice Care Claims to Medicare
Galbraith submitted approximately $2,266,694 in claims to Medicare for hospice services for beneficiaries who did not have a terminal illness with a life expectancy of six months or less, and Medicare paid her company approximately $2,140,606.
DOJCivil settlementAug 26, 2026
DermTech Inc. to Pay Up to $5M to Resolve Allegations It Submitted False Claims to Medicare for Unreliable Skin Cancer Tests
DermTech Inc. submitted claims to Medicare for skin cancer tests conducted with an unvalidated positive control range and for tests lacking sufficient patient RNA, and did not retract results or adequately refund Medicare.
DOJCivil settlementAug 26, 2026
DermTech Inc. to Pay Up to $5M to Resolve Allegations It Submitted False Claims to Medicare for Unreliable Skin Cancer Tests
DermTech Inc. billed Medicare for skin cancer tests conducted using an unvalidated positive control range and for tests with insufficient patient RNA, and did not retract the results or adequately refund Medicare.
DOJCivil settlementAug 24, 2026
Medicare Advantage Provider Monogram Health Agrees to Pay $2.4 Million to Settle False Claims Act Lawsuit
Monogram knowingly submitted diagnosis codes in four HCCs that were not clinically accurate, not supported by medical record documentation, and/or did not require or affect patient care, inflating Medicare Advantage beneficiaries' risk scores and causing CMS to make higher capitated payments to Medicare Advantage Organizations.
DOJCivil settlementAug 24, 2026
Medicare Advantage Provider Monogram Health Agrees to Pay $2.4M to Settle False Claims Act Suit
Monogram Health knowingly submitted diagnosis codes within four HCCs that were not clinically accurate, not supported by medical record documentation, and/or did not require or affect patient care, inflating Medicare Advantage beneficiaries' risk scores and causing CMS to make higher capitated payments to MAOs.
Referral packet
The packet is a draft for a reviewer. It reads every public record behind this case, states what the records show with a citation for each finding, names the regulation each finding relates to, and lists the ordinary explanations to rule out first. It never asserts intent.